We are living in a time in which technological trends are constantly in flux. This, combined with evolving socio-economical parameters means that it is tricky to for companies to define their customer experience. This can leave them at different stages of maturity and often struggling to decided which aspects of CX needs changing. In turn, this uncertainty impacts on the underpinning technology needed to support their clients.
At Tietoevry, we recognize the impact of this fleeting world on our retail customers. Therefore, we have a comprehensive set of offerings that support our customers, regardless of the change their changes they are encountering From helping them to decide and implement commerce platforms and designing a seamless browse-to-checkout journey, to digital marketing and the eventual support and maintenance, we are here every step of the way.
Digital commerce
With carefully tailored set of services, we ensure our customers are fully equipped with a functional, coherent, identifiable, and well-integrated e-commerce platform/mobile app for commerce.
Head of Retail, Energy and Manufacturing
Key benefits
Guaranteed seamless consumer experience
We help you build state-of-the-art and eminent customer experiences that improve customer satisfaction conversion rate and reduce cart abandonment.
Support and guidance at every stage
Our industry experts will guide you through every stage of the decision- making and implementation processes, to ensure smooth implementation and a successful go-live.
Cost-effective post production support
With Tietoevry, you can benefit from the expertise of our local consultants, as well as our efficient talent pools in India, Ukraine and Latvia - all at a competitive price point.
Key capabilities
eCommerce/Mobile apps
We help you implement an e-commerce platform or build a mobile commerce platform in a logical fashion. We provide assistance when it comes to enhancing the experience of your existing commerce platforms by re-envisioning the journeys of various relevant customer profiles.
UI/UX services
We have a proud and extensive portfolio of customer success stories in reimagining UI/UX for digital store fronts, as well as in-house applications and building to fruition. As a result, our customers are noticing improved consumer reviews and sales.
Digital marketing
There is no point in having a great commerce platforms if your experiences are not seamlessly connected. It is also crucial to create a digital foot print on these platforms by carefully defining the content and intelligently investing in being discovered by consumers.
Integration, support and maintenance
We understand that the successful implementation of business applications requires sturdy platforms and efficient communication with peripheral applications. These applications and integrations must be constantly monitored for performance and maintained through enhancements and upgrades.
