Personalized experience and guided customer care
Distribution challenges, evolving segment expectations, customer trust loss and digital workforce are fueling need of an ecosystem that allows preventive service delivery.We at Tietoevry, have been collaborating with brokerage firms and MGAs in their journey of consolidating technology portfolio, carrier workflows redesign and transforming core business systems. Our consultants bring expertise in the areas of digital experience platforms, streamlining workflows, real time data integration and analytics.
Head of Business Unit
Key benefits
Streamlined collaboration
Enabling straight through the process from proposal to offer by integrating multiple core systems for uninterrupted service delivery.
Improved productivity
Your partner for automating and digitizing workplace to streamline recruitment, curated learning, relationship management and compliance adherence.
Accelerate time to market
Dynamic systems that allow quick roll out of products and ease deployments for overall seamless performance.
Key Capabilities
Platforms and Ecosystems
Design, configure & implement experience platforms, CRM, and Document systems.
Omni Sales Enablement
Integrating marketing & campaign solutions with business enabler systems to deliver services across multiple channels.
Digital Experience, Chat and Voice
Building digital tools that allow engagement across call, text, voice, phone and virtual.
Data and Analytics
Combine prowess of cloud data warehouses, data lakes, MDM and AI tools to generate intelligent Agent & Customer 360 snapshot.